Customer information is the first priorty of this business

We always try to keep our customer up to date on the progress of their repair or work so that they know the situation and process thus should a problem occur and it puts the work into an unexpected cost implication they will be contacted and brought up to date so as to be able to accept the change or make another decision that suits them best. The majority of this work is carried out at the customer’s home unless the process requires the use of additional resources that are only available in a workshop environment. All repairs are guaranteed for one month and parts provided will normally have a one year manufacture warranty, but this is manufacture specific.
PCPETE Computer Repairs

Data Recovery

Data recovery under normal situations can be done, but sometimes this is impossible and then the information below may be the way to go. Users data is the primary concern and is backed up before anything else is done. Home disasters with USB sticks, external HDDs and laptops, usually with liquid or physical damage. After the work is complete this data is deleted and thus not held for the customer afterwards unless otherwise requested. GDPR rules will apply in this case. Please read the additional information below. Mention PCPETE when contacting.

Disclaimer

Dependant on the problem encountered when attempting to recover any data from a broken hard drive or whatever, all data may not be available to access, but best endeavours will be carried out to recover as much data as can be found on the item. There are companies that can carry out deep intensive recovery processes that may well recover much more data, but this would involve additional cost which are beyond our control. All customers in this situation would be advised before we take this action.
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APRIL 2022 Microsoft Bombshell for Windows 10 As it did with Windows 7 in January 2020, Microsoft will pull active support for Windows 10 in 2025. Make sure you up to date by Dec 2022 as Version 21H1 expires then 21H2 will last till June 2023. Microsoft is shifting its focus to Windows 11. Your computer and Phone can be at risk from Malware and other vulnerabilities that can expose you to hacking, Viruses and more. Read this about Hacking Android phones! February 2022 Ransom-ware is still dangerous and very much alive! It has now been modified to attack in different ways. June 2022 Also watch out for Scam/Phishing emails offering you a Wage increase, these need to be deleted and NOT Opened. October 2021 Microsoft’s New Windows 11 Operating System Launched Download Microsoft’s Machine Checker Click “back Arrow” to return here
Special Note: All PC’s slow down after time, some can stop receiving Windows updates. they may require urgent attention due to Trojan and Ransom-ware Attacks. Manufacturer’s update their firmware so if not installed can leave your  machine open to attack.     This can be checked and fixed with regular maintenance.
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