Customer information is the first priorty of this business
We always try to keep our customers up to date on the progress of their repair or work so that they know the situation and progress, thus should a problem occur, and it puts the work into an unexpected cost implication, you will be contacted and brought up to date, you will then be able to accept the change or make another decision that suits you best. The majority of this work is carried out in the customer’s home unless the process requires the use of additional resources that are only available in a workshop environment.All repairs are guaranteed for one month and parts provided will normally have a one year manufacture warranty, but this will be manufacture specific.
Data recovery under normal situations can be done but somtimes this is impossible and then the information below may be the way to go.Users data is the primary concern and is backed up before any work is carried out. After the work is complete this data is deleted and thus not held for the customer afterwards unless otherwise requested.GDPR rules will apply in this case.
Dependant on the problem encountered when attemping to recover any data from a broken hard drive or whatever, all data may not be fully accessable, but best endevours will be carried out to recover as much data as can be found on the item.We have a company that can be contacted by us to carry out deep intensive recovery processes that may well recover much more data, but this is at a fixed agreeable cost.All customers in this situation would be advised before we take this action.
All PC’s slow down after time and some can stop receiving critical Windows updatesand thus require urgent attention due to a Trojan and/or a Ransonware Attack.Additionally manufacture’s update their ‘firmware’ and if not installed can leave your machine vulnerable to all attacks. This can be checked and updated with regular maintenance sessions.
Give me a call and be Safe!!
All data recovery can be undertaken by a Data Recovery company.Your item will be packaged and sent to this company for analysis. A Pre fixed price will be given depending on the work to fault item. All kinds of storage can be accommodated includes USB sticks, Tablets and IPADs No data No Fee also applies.Call for more information